We would love to hear from you! Our community is of great importance to us.
Please contact us with any questions, comments, concerns, suggestions…! Please allow us up to 48 business hours to respond. If you require immediate assistance, call us at 519.753.2959.
Owner: Michelle Grills
Therapist Manager: Melissa Eason
Same-day cancellations (24 hours prior to the appointment time) and missed appointments incur a 100% charge for the appointment amount that was booked.
As Massage Therapist we do not get paid unless we give a massage therapy treatment. Additionally, there are only so many hours to a day, and so much energy available to us in any given day. When a time slot is set aside for our patients, we cannot recuperate that time once it is gone, meaning, we have no way of making our wage for that time, yet we still have to pay all of our bills that are due.
We do our best to make this policy clear and known that it is enforced. Please note that when you complete your medical health history form, prior to receiving treatment from any of our RMT’s (Registered Massage Therapists), your selected agreement to this policy is required directly above your e-signature. In the event you do not wish to abide to this policy, you may disagree and choose not to receive treatment from our professionals.