All cancellations and rescheduling of appointments must be done by calling the office at 519-753-2959. Please feel free to leave a message if we do not answer or if calling outside of our business hours.
Please do not email to cancel or reschedule appointments. The email that is used for online booking is a do not reply email, therefore it is not monitored. If you send us an email to cancel or reschedule an appointment, by replying back to the confirmation emails you receive, there is a good chance that it will be missed or received late.
Please be mindful of the 24hr Cancellation Policy.
Thank you for your understanding!